Refund Policy
Last Updated: [April 25, 2026].
Return Eligibility
We offer a 30-day return policy, which means you have 30 days from the date of purchase to request a return.
To be eligible for a return, the item must meet the following conditions:
- The watch must be unused and in its original condition
- The watch must be returned in its original packaging
- A valid receipt or proof of purchase is required
Please note that items sent back without prior approval will not be accepted.
Return Process
To initiate a return, please contact us at:
Fuzonwatchesstore@gmail.com
Do not send your item back to the manufacturer. Once your return request is approved, we will provide you with the return instructions.
Partial Refunds
In certain situations, only partial refunds may be granted, including:
Watches returned after 30 days from delivery
Watches not in original condition, damaged, or missing parts (not due to our error)
Refund Approval & Processing
Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
If approved:
The amount will be credited to your original payment method within a few business days
Your refund will be processed
Late or Missing Refunds
If you have not received your refund yet:
If the issue persists, contact us at Fuzonwatchesstore@gmail.com
Check your bank account or credit card statement
Contact your bank or credit card provider, as processing times may vary
Retail Channel Policy
We do not offer refunds for purchases made through retail channels.
Sale Items
Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
To request an exchange, please email us at:
Fuzonwatchesstore@gmail.com
Send your item to:
Qasim bela House Number 64/B street Number 07 Mohalla Ali Park phase 2 multan cantt Tehsil District Multan.
Gifts
If the item was marked as a gift and shipped directly to you:
- You will receive a gift credit for the value of the return
If the item was not marked as a gift:
- The refund will be issued to the original purchaser.
Return Shipping
To return your item, send it to:
Qasim bela House Number 64/B street Number 07 Mohalla Ali Park phase 2 multan cantt Tehsil District Multan.
Please note:
- Return shipping costs are the responsibility of the customer.
- Shipping fees are non-refundable.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.